Terms and Conditions

  • Guests must show a valid credit card upon check-in. This credit card must be in the same name as the guest’s name on the booking confirmation.
  • A valid photo ID upon check-in.
  • Please note that there is a 3% charge when you pay with a credit card. All Special Requests are subject to availability and additional charges may apply.
  • Please note that this property has a strict ‘No Party Policy’. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
  • Children under 18 years must be accommodated by parent or guardian
  • Please inform Park Ave Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
  • A Security deposit of NZD 200 is required on arrival. This will be collected by credit card, Eftpos or cash. You should be reimbursed within 5 business days of check-out if it’s a credit card transaction. Your deposit will be refunded in full, subject to an inspection of the property.

Cancellation Policy

Non-refundable - Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

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